CC-Expertise is a Contact Center and Telecommunications Consultancy company that is focused on assisting contact centres with their technology needs.

At CC-Expertise  we understand that creating a successful contact centre is not just about maximising the technology to the fullest, but it is also about getting the best out of the agents and increasing productivity.

To meet these goals, CC-Expertise offers Consultancy and Professional Services to assist contact centre companies in delivering customer satisfaction whilst meeting the desired service levels.

CC-Expertise is also a provider of contact centre solutions.  We leverage our extended expertise in the conatct center arena in general and around Genesys product suite in particular and package our innovative ideas and concepts to help contact center users operate their platforms more efficiently.

Please visit our product website to discover our AuditGen solution