CC-Expertise is a Contact Center and Telecommunications Consultancy company that is focused on assisting contact centres with their technology needs. At CC-Expertise we understand that creating a successful contact centre is not just about maximizing the technology to the fullest, but it is also about getting the best out of your human resources and increasing their productivity.
To meet these goals, CC-Expertise offers Consultancy and Professional Services to assist contact centre companies in delivering customer satisfaction whilst meeting the desired service levels. CC-Expertise is also a provider of contact centre solutions. We leverage our extended expertise in the contact center arena in general and around Genesys product suite in particular and package our innovative ideas and concepts to help contact center users operate their platforms more efficiently.
Please contact us to find out how our team can support you
harness the power of smart visualization
Operating more efficiently
Technical expertise at the service of operational efficiency